Frequently Asked Questions

How Do I Get Started With Your Design Services?

1. Fill Out Our Contact Form
   Please complete our Contact form with your information and a short description of what design work you need.

2. Schedule a Discovery Call

   I’ll send you a link to set up a call, or you can choose a time directly from my calendar here. This call is our opportunity to discuss your business goals, vision, and preferences and to see if we're the right fit for your project.

3. Email Proposal
   After our call, I’ll send you an email with a proposal that outlines our conversation, the budget we agreed on, and what I will deliver. This email will serve as a record of our agreement.

4. Review and Sign the Agreement

   If we decide to move forward after our Discovery Call, I’ll send you a detailed contract via DocuSign. Please read it carefully to make sure it meets your needs. If everything looks good, sign the agreement to officially start our partnership.

5. Make a 50% Deposit
   Our agreement requires a 50% deposit to begin the project. This deposit books your place in our schedule and allows us to start planning your project. You’ll receive an invoice for this deposit via Wave.

6. Project Kickoff

   Once your deposit is received, I’ll start working on your project. Whether it’s creating a new brand name, designing a brand identity, building a website, or any other graphic design work, I'll focus on shaping your ideas into reality, making sure everything aligns with what you're looking for.

What Payment Methods Do You Accept?

We currently accept payments via Wave , a secure and user-friendly payment platform.

Do You Offer Payment Plans?

Yes, we provide payment plans. In our discovery session, we’ll talk about your needs and set up a payment plan that suits your business. We aim to offer flexible payment options to make our services accessible and maintain a smooth, professional collaboration.

Which Platform Do You Use to Build Websites?

Wix®, Wix Studio, Squarespace®, ShowIt, Duda, and WordPress.​

What Products Do You Use for Graphic Design?

We use Adobe Products® for all our graphic design work. Adobe’s tools, like Photoshop, Illustrator, and InDesign, are the gold standard in the design industry and allow us to create precise, high-quality designs that meet professional standards.

Why Don’t You Use Canva?

Canva is great for quick, basic tasks but falls short for professional, unique branding. It uses pre-made templates that can stifle creativity and result in generic-looking designs. Also, Canva doesn't offer the advanced features required for detailed, high-quality branding and print projects.

We choose Adobe Products® for their robust capabilities, which support our commitment to delivering exceptional branding for your business. Here's how Adobe enhances our work:

• Custom Designs: We create visuals that uniquely capture the essence of your business.

• High-Resolution Graphics: These ensure your branding looks sharp and professional on any platform, from web to print.

• Flexible Files: As your business evolves, we can easily modify designs to keep up with your needs.

With Adobe Products®, we ensure your branding not only stands out but also stands the test of time.

What’s Included in Your Design Services?

When you hire me for design work—whether it's coming up with a new brand name, designing your brand identity, creating your website, or making graphics—here's what happens:

1. First, we'll chat. I'll get to know what you need and what you're aiming for with your project.

2. Then, I'll do some research. I'll learn about your field and start sketching out ideas that fit your business.

3. I'll create the designs. You'll look them over, tell me what you think, and I'll make any changes you suggest. This way, we make sure everything turns out just right.

4. Finally, I'll send you the finished files. You'll get all the designs in a format that you can use anywhere you need them, like your website or printed materials.

How Do You Determine Pricing for Your Design Services?

Pricing is based on:

• The scope and complexity of your project.

• The expertise and time required to deliver exceptional results.

• Customization and specific needs unique to your business.

How Many Rounds Of Revisions Are Included?

Our standard package includes one to two rounds of revisions to ensure the final design meets your expectations. Additional revisions can be discussed if needed.

How Can I Request Revisions or Changes?

You’ll receive initial design drafts for review. Share your feedback with specific instructions, and we’ll refine the design based on your input to achieve the desired outcome.

How Can I Use the Final Design?

Once the project is complete, you’ll receive full ownership and copyright of the design, allowing you to use it across all platforms without restriction.

What’s the Process for Terminating the Contract?

Contract termination terms are outlined in our agreement, which we review with you before starting the project. This ensures transparency and mutual understanding from the outset.

Can You Offer Discounts or Adjust Pricing?

Our prices are set based on the value, expertise, and resources we provide, ensuring you receive top-quality results. If you have budget constraints, let us know upfront. We're willing to talk about your budget and see if there's a way to adjust things without losing quality.We're here to support your business and deliver results that help you succeed and grow.

Do You Provide Editable Source Files for Every Project?

We prioritize giving our clients full control over their branding and design assets. Editable source files are available for most design services upon request. These may include formats such as Adobe Photoshop (PSD), Adobe Illustrator (AI), or other appropriate file types based on the project. Having access to these files allows you to make updates, customizations, or modifications as your business evolves.

Please note that the inclusion of editable source files may vary based on the specific service or package you select. To ensure your needs are met, we recommend discussing this option with our team during the project planning phase.

How Can I Be Sure I’ll Like What You Design?

We make sure our designs meet your expectations and reflect your vision. Here's our straightforward approach:

1. Collaboration: We start by getting to know your business goals, target audience, and personal style preferences. Your involvement is key, ensuring the designs truly represent your ideas.

2. Clear Guidance: We encourage you to provide details like preferred styles, colors, and examples you like. The more you share, the closer we can get to what you envision for your business.

3. Review and Refinement: You'll get to see the design concepts and suggest changes. This step guarantees that you are fully satisfied with the final product.

4. Portfolio Transparency: You can look through our portfolio to see the quality and types of work we've done before.

5. Communication: We keep you updated and involved throughout the entire process, ensuring there are no surprises and the final outcome is exactly what you want.

How Do I Know If We’re a Good Fit?

It’s important to choose a designer whose work aligns with your vision. Reviewing our portfolio is the best way to assess if our design style suits your business needs. A designer’s style often reflects their strengths and preferences, which naturally influence their work. If you can imagine your project fitting into our body of work, it’s likely a good match.

What Services Are Included in Your Brand Naming Package? 

I offer creative brand naming services that include brainstorming unique names, initial name screening for obvious conflicts with major brands, and providing a list of potential names based on your business's unique characteristics and market position.

Do You Check if the Brand Names Are Legally Available? 

While I do conduct a basic check to see if the proposed names are being used by major competitors, I do not perform comprehensive legal screenings. I strongly recommend that you consult with a trademark attorney to ensure the name is legally available for use before you finalize your choice.

Can You Register a Trademark for the Brand Name? 

I focus on the creative side of brand naming and do not handle legal registrations. To protect your chosen name, please consult a legal professional who can assist with trademark registration.

What Happens if a Name You Suggested is Already Taken? 

If you find that a name I've suggested is in use, I can provide additional naming suggestions. Remember, it's important to have a legal check done, which I recommend doing through a qualified attorney to avoid any trademark or legal issues.

How Many Name Options Do You Provide?

I typically provide a list of 5-10 potential names based on your brief. This number allows for a variety of choices without overwhelming the decision process.

What if I Don’t Like Any of the Names You Suggest? 

If none of the initially suggested names feel right for your business, I'm happy to go back to the drawing board. We can have further discussions to better understand your preferences and provide additional naming options.

Are There Any Industries You Don’t Create Names For? 

I am open to working with a wide range of industries, but I avoid creating names for businesses that are outside of my expertise or that may require specialized industry knowledge that could impact legal or regulatory compliance.

How Long Does It Take to Complete a Branding Project?

The timeline depends on the scope of deliverables. A logo design project typically takes 3–4 weeks, while a full brand identity package, including additional collateral pieces, can take up to 2 months. Clear communication and timely feedback from your side help us stay on schedule and ensure the best results.

How Critical Is My Logo and Branding?

Your logo and branding are central to how your business is perceived. They appear everywhere—on your website, emails, presentations, and marketing materials. A strong logo represents your business values and connects with your audience.

It’s equally important that your branding extends beyond the logo, creating a cohesive look across all your materials. This consistency reinforces your identity, ensuring that even without your logo, your brand is easily recognizable.

What If You Haven’t Worked in My Industry Before?

That’s a great question. While I may not have experience in every industry, the principles of strong design are universal. In fact, working across different industries can bring fresh ideas to your field, avoiding clichés that may dominate within it. I always start by researching your competitors and similar organizations to understand the standards in your industry. From there, we’ll determine whether your brand should align with those standards or stand out, and I’ll design accordingly. A skilled designer can deliver impactful results in any industry.

I Need a Logo and Already Know What I Want. Can You Make It?

Yes, I can bring your vision to life.

We Need a Website, Too. Can You Help?

Absolutely, I offer custom website design services to meet your needs.

How Much Does a New Website Cost?

The cost of a website depends on your specific needs and the components required. I’ll start by asking detailed questions to understand your goals, then provide a custom quote based on that information.

Do You Provide Copywriting?

For more extensive content requirements, like website copywriting, I partner with a professional copywriter. This collaboration enables us to deliver specialized services designed to engage your audience and effectively communicate your brand's message. This service is available at an additional cost, ensuring you receive high-quality, customized content that supports your business objectives.

How Long Does It Take to Build a New Website?

The typical timeline for a new website is 12 to 16 weeks, depending on the project scope and client collaboration.

Will I Be Able to Update the Website Myself After It’s Finished?

Yes, absolutely! Once your website is complete, you’ll have full control to make updates as needed. To help you feel confident managing your site, I can provide recorded video tutorials through DROPBOX CAPTURE, walking you through the essentials step by step. These tutorials walk you through the essentials step by step and are available for an additional fee. This ensures you have the tools and knowledge to manage your website independently.

Will You Maintain My Website for Me?

Yes, I can. I offer ongoing support for many of my clients who prefer professional help with updates, maintenance, or troubleshooting.

Will My Website Be Mobile-Friendly?

Of course! A mobile-friendly website is essential for any business today. I ensure that your site is fully optimized to look and perform beautifully on all devices, including phones and tablets.

Who Provides the Content for the Website?

Typically, you will. As the expert on your business, your insights are invaluable for creating authentic and accurate content. However, I’m happy to offer guidance or connect you with a professional copywriter if needed.

What If I Need Help on My Site Down the Road?

I’m here to support you! Whether it’s updates, troubleshooting, or adding new features, I offer ongoing support services to help keep your website running smoothly. You can reach out via email anytime, and we’ll work together to address your needs and ensure your site stays up-to-date and functional. We're here to help you as much or as little as you need, and we won't disappear once the site is launched.

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