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Frequently Asked Questions.
Boston Graphic Design Studio Llc., Boston, Massachusetts.

Here are some common and not-so-common Client FAQs and Q&As that you might have about working with Boston Graphic Design Studio Llc.

If you have questions about logo design, brand identity/branding, graphic design, or website design that aren't answered below, please contact us: info@bostongraphicdesignstudio.com

Frequently Asked Questions:

Pricing And Contracts
 

Can you reduce your prices?

No, my rates are reasonable, and the results that my customers get from their investments much exceed their expectations.

Logo Design

 

What will the logo design process be like?

After the agreement is completed and a 50% deposit is paid, you'll submit a Creative Brief form so I can start designing. You'll get initial concepts in 5 to 7 business days.

To speed up the process here are 3 recommendations:

1. Fill out the creative brief questionnaire completely that I'll send via email

2. Provide as many details as you can, so I can get it right the first time.

3. Talk to me to get a clear idea of what you want to see in your logo. If you are indecisive, the process can take longer.

What if I want to make a change to a logo?

No worries. When you see the first designs, you can provide feedback and request changes. Up to 2 revision rounds are included in a typical project's scope. Additional modifications will cost $110 each round and be added to the final invoice.

How long does a logo design take?

The time it takes for a logo to go from sale to completion varies depending on my workload, which will be addressed before any payments are made. Timeframes are also influenced by reaction time and any additional design revisions.

 

What files do you get with my logo?

 

Depending on the package you will get any or all of these files: 

CMYK version Files for Print.

RGB version Files for Digital. 

Favicon – A 32 x 32 favicon of your logo will be created for use on your website.

Copyright Ownership – I will transfer copyright ownership of the final agreed logo.

A PDF User Guide explaining how to use the logo files.

What if I hate the initial logos? 

We'll jump on a call to review what's not working, and why, and we'll work out a direction so we can proceed with the project. I focus my design decisions on goals, which I will explain when presenting the designs. This will mean I have considered your business, target audience, and competition. I will cooperate with you throughout the project to ensure the design achieves all goals agreed upon, which will include any specific requests made before starting the designs. 

Before I start working on a project, I ask for a 50% non-refundable deposit, but if you not happy with the work done so far, you don’t need to pay the final 50%. But Remember, I'll keep all designs, ideas, and work from the process.

Brand Identity & Branding

 

What is brand identity design?

Just like Nike's swoosh symbol, or Apple's Apple symbol — while symbolism is often the first element of a brand identity that comes to mind, it’s also just one aspect. Consider what a potential customer might see when doing business with you — signage, a reception desk, vehicle graphics, uniforms, carrier bags, invoices, receipts, and social media profiles, right down to the style of photography and the typefaces used in your marketing literature.

How long does it take?

Anywhere between three weeks and six weeks. Time frames are always set out before a project begins so you know exactly what to expect when working together.

Website Design

 

How much does a new website cost?

A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; I design and develop custom websites specifically for your needs. I'll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of my sites run in the $2500 – $3,500 range, but can be more or less depending on what you want.


How long will it take to get a new website?

Six to eight weeks turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, and how soon the content is ready – all affect the speed of completion. 

 

What platform do you design websites for?

I design primarily on Wix, Squarespace, WordPress, and Showit. They are all user-friendly, website-building platforms and best suitable for Small businesses or personal websites.

Additionally, Wix and Squarespace do not require regular site maintenance or updates so there's no fear of a site breaking or plugins disabling unexpectedly.

Will I be able to update the site myself when it’s finished?

Yes! I love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well as provide you with a training session to help get you on your way.

Will you maintain my site for me?

I can! I provide ongoing support for many of our clients. 

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! I work hard to ensure your website looks great on a variety of devices.

Who writes the content for the site?
 

Usually, that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, I can help clean up or write original content for you at an additional cost.

What if I need help on my site down the road?

We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for 6 plus years now, so we aren’t going anywhere anytime soon.

Graphic Design

 

How much are your graphic design services per hour?

I charge both flat rates and hourly on the project depending on the scope of the project. At the beginning of the project, I will meet with you to talk about your budget and how I can help. 

Here's How to get started

Ready to book your spot? Here are the steps to apply:

1. Tell us more about your project here: Contact us

2. We'll send you an email with more information and the next steps.

3. Schedule your free consultation call, during which we will discuss your  needs.

4. Complete your proposal, contract, and first payment to book your project.