Boston Graphic Design Studio, Boston Massachusetts.
frequently asked questions
Client Frequently Asked Questions:
Here are some common Client FAQs that you might have about working with Boston Graphic Design Studio Llc.
If you have questions about logo design, brand identity/branding, graphic design, or website design that aren't answered below, please click here to contact us.
Pricing And Contracts:
Can you reduce your prices?
No, my rates are reasonable, and the results that my customers get from their investments much exceed their expectations.
Brand Identity Design:
How much does a branding project cost?
See prices for my brand identity packages here.
How do payments work?
Most projects are divided into two payments: a 50% deposit and a 50% final payment. On larger projects, we can set milestones for payments. Payments can be made by Zelle or check.
How long does it take to complete a branding project?
Depending on the number of deliverables involved, it usually takes me anywhere from 2-3 weeks for a logo project and up to 3 months for a standard brand identity package with a few additional pieces of collateral.
How will we communicate?
We’ll start off with Zoom video meetings for discussing your project and presenting the first round of concepts. We’ll use email for small refinements later in the project. Occasionally I may email a link to a short recorded video.
Do you provide editable source files?
Yep. Some designers charge extra for those, but I don’t. You can have the native source files for all of your final pieces.
Can you manage the printing of my project?
Yes. Some clients already have trusted print vendors they use and simply need print-ready files they can take to them. Or, if needed, I can manage the entire printing process for you, recommending vendors, obtaining quotes and seeing your project through to the finish. In this case, I’ll add a small print management fee to the project. I like to set it up so you’ll pay a printer’s bill separately without any markups from me. Then you’ll establish a relationship with them that lets you easily order reprints directly.
How can I be sure I’ll like what you design?
A branding project involves a lot of information gathering: notes and conversations with you, plus reviewing visual examples to get your feedback before anything is designed. We’ll discuss your business goals, history, audience, competitors, and more. This sets parameters that guide the design. Since you’re helping to set those parameters yourself, you can be confident your brand identity will be just right. Read more details on the process.
How do I know we’re a good match for each other?
Not to sound like we’re dating here, but compatibility is important. Take a look at my design portfolio. Does it have the general style you’re after? You need a designer whose work matches the aesthetic you’re aiming for. You might love how a designer presents their work, or maybe they have a great reputation or you genuinely like them as a person. But if their body of work itself doesn’t feel like you could imagine your project fitting in, you should probably look elsewhere. A designer can sometimes work in different styles, but their own unconscious preferences will act like a magnet pulling the design back to their sweet spot. Which hopefully is the reason you selected them in the first place!
How picky should I be when getting a logo and a look for my business?
Your brand identity—which includes the logo—is the face of your business to the public. Logos are high-visibility projects—they’re on every website, card, handout, presentation, and package you’ll ever produce. Your logo is at work 24/7, helping prospective customers form the right impression. But also make sure your designer will think beyond the logo and create a system of cohesive elements that can represent your brand. The goal is to make your materials so distinctively yours, that you could even hide that beautiful logo and everyone would still know they belonged to your company.
What if you haven’t done any work in my industry before?
I get it. If you’re a law firm, it can feel less risky to hire a designer who specializes in law firms. But design principles don’t change from industry to industry. And drawing from broader experience is actually a bonus, since clichés in one industry can be fresh ideas in another. I always start by looking at your competitors and related organizations to learn what the conventions are in your field. Then we take into account how much you should fit in or stand out, and design accordingly. A strong designer can work in any industry.
We’re not in the same city. Can we still work together?
Yes. I’m adept at managing projects long distance.
I need a logo and I already know exactly what I want it to look like. I just need someone to make it. Will you?
We need a website, too. Can you help?
Do you do copy writing?
I can help you with naming, taglines, mission statements, or other short messaging for your brand. But when it comes to lengthy copy for presentations, brochures, or websites, that’s not a service I provide. For that, you can work with our copywriter, who charges a seperate fee.
We already have our brand identity established. Can we hire you for a smaller project like a postcard or a single ad? Also, we need it ASAP.
Yes we do production work and can apply your existing branding to a piece of collateral. Pricing depends on the deliverables and the deadline also you will be charged a rush fee for ASAP projects.
How much does a new website cost?
A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; I design and develop custom websites specifically for your needs. I'll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of my sites run in the $3000 – $7000 range, but can be more or less depending on what you want.
How long will it take to get a new website?
Six to eight weeks turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, and how soon the content is ready – all affect the speed of completion.
What platform do you design websites for?
I design primarily on Wix, Squarespace, GoDaddy, WordPress (Elementor), Lead Pages and Showit. They are all user-friendly, website-building platforms and best suitable for Small businesses or personal websites.
Will I be able to update the site myself when it’s finished?
Yes! I love it when our clients take control of their websites and learn to manage it on their own. We’ll provide you with recorded zoom video tutorials to help you learn your way around.
Will you maintain my site for me?
I can! I provide ongoing support for many of our clients.
Will my website be mobile-friendly?
Absolutely! Having a mobile-friendly website is more important than ever! I work hard to ensure your website looks great on a variety of devices.
Who writes the content for the site?
Usually, that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, I can help clean up or write original content for you at an additional cost with the help of a copywriter.
What if I need help on my site down the road?
We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched.
How much are your graphic design services per hour?
I charge both flat rates and hourly on the project depending on the scope of the project. At the beginning of the project, I will meet with you to talk about your budget and how I can help.
Here's How to get started
Ready to book your spot?
1. Tell us more about your project here: Contact us
2. Schedule your 15 min free consultation call, during which we will discuss your needs.
3. Complete your proposal, contract, and your 50% upfront to book your project.