Boston Graphic Design Studio, Boston, Massachusetts.
Frequently Asked Questions (FAQ's)
If you're considering working with Boston Graphic Design Studio Llc, you may have some common questions about our services. Here are a few FAQs that we've compiled to help you make an informed decision about partnering with us.
If you have questions that aren't answered below, please click here to contact us.
What's the investment?
The investment depends on the project that meets your business needs the best.
How to get started?
To begin the design work, you need to do 3 things:
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Read the agreement that explains the services we'll provide.
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Sign the contract via Docu Sign to show that you agree to the terms in the agreement.
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Pay us 50% of the total amount upfront so we can start working on your project.
What payment methods do you accept for your design services?
We accept online payments on your invoices. We typically require a deposit or retainer fee before beginning work on a project, with the remainder of the payment due upon completion of the project or as outlined in the contract or agreement.
What platform do you build your websites on?
Wix®, Squarespace®, EditorX, and WordPress.
What products do you use for graphic design?
Adobe® Products.
What is included in your design services?
Our design services typically include an initial consultation to discuss your project goals and objectives, followed by research, concept development, design revisions, and final delivery of design files.
How do you determine pricing for your design services?
Our pricing for design services is determined based on a number of factors, including the scope of the project, the complexity of the design work, the level of expertise required, and the estimated amount of time needed to complete the project.
How many rounds of revisions are included in your design services?
Typically, we offer one to two rounds of revisions as part of our standard design services.
What is your process for requesting revisions or changes?
Typically, we will provide you with design concepts or initial drafts for review and feedback. You can then provide us with specific changes or revisions that you would like us to make. We will review your feedback and make the necessary changes to the design, taking care to ensure that the final product meets your expectations.
How can the final design be used by the client?
The client will have full ownership and rights to use the design as they see fit.
What is the process for terminating the contract or agreement?
The process for terminating the contract or agreement will be outlined in the terms and conditions that we provide before beginning work on the project.
Can you reduce your prices?
The pricing for our design services is based on the scope of the project, the time and resources required to complete the project, and the level of expertise and experience required to deliver high-quality work.
Logo Design / Brand Identity Design:
How much does a branding project cost?
See prices for my brand identity packages here.
How do payments work?
Most projects are divided into a 50% deposit and a 50% final payment. On larger projects, we can set milestones for expenses. Payments can be made by credit card, ACH bank transfer, or check.
How long does it take to complete a branding project?
Depending on the number of deliverables involved, it usually takes me anywhere from 2-3 weeks for a logo project and up to 2 months for a standard brand identity package with a few additional pieces of collateral.
Do you provide editable source files?
Yep. Some designers charge extra for those, but I don’t. You can have the native source files for all of your final pieces.
Can you manage the printing of my project?
Yes. Some clients already have trusted print vendors they use and need print-ready files they can take to them. Or, if needed, I can manage the entire printing process for you, recommending vendors, obtaining quotes, and seeing your project through to the finish. In this case, I’ll add a small print management fee to the project. I like to set it up so you’ll pay a printer’s bill separately without any markups from me. Then you’ll establish a relationship with them that lets you easily order reprints directly.
How can I be sure I’ll like what you design?
A branding project involves a lot of information gathering: notes and conversations with you, plus reviewing visual examples to get your feedback before anything is designed. We’ll discuss your business goals, history, audience, competitors, and more. This sets parameters that guide the design. Since you’re helping to set those parameters yourself, you can be confident your brand identity will be just right. Check out our process here.
How do I know we’re a good match for each other?
Not to sound like we’re dating here, but compatibility is important. Please take a look at my design portfolio. Does it have the general style you’re after? It would be best if you had a designer whose work matches the aesthetic you’re aiming for. You might love how a designer presents their work, or maybe they have a great reputation, or you genuinely like them as a person. But if their body of work itself doesn’t feel like you could imagine your project fitting in, you should probably look elsewhere. A designer can sometimes work in different styles, but their own unconscious preferences will act like a magnet pulling the design back to its sweet spot. Which hopefully is the reason you selected them in the first place!
How picky should I be when getting a logo and a look for my business?
Your brand identity—which includes the logo—is the face of your business to the public. Logos are high-visibility projects on every website, card, handout, presentation, and package you’ll ever produce. Your logo is at work 24/7, helping prospective customers form the right impression. But also make sure your designer will think beyond the logo and create a system of cohesive elements that can represent your brand. The goal is to make your materials so distinctively yours, that you could even hide that beautiful logo, and everyone would still know they belonged to your company.
What if you haven’t done any work in my industry before?
I get it. If you’re a law firm, hiring a designer specializing in law firms can feel less risky. But design principles don’t change from industry to industry. And drawing from broader experience is actually a bonus since clichés in one sector can be fresh ideas in another. I always start by looking at your competitors and related organizations to learn the conventions in your field. Then we consider how much you should fit in or stand out and design accordingly. A strong designer can work in any industry.
We’re not in the same city. Can we still work together?
Yes. I’m adept at managing projects long distance.
I need a logo, and I already know exactly what I want it to look like. I need someone to make it. Will you?
Yes.
We need a website, too. Can you help?
Yes.
We already have our brand identity established. Can we hire you for a smaller project like a postcard or a single ad? Also, we need it ASAP.
Yes, we do production work and can apply your existing branding to a piece of collateral. Pricing depends on the deliverables and the deadline also, you will be charged a rush fee for ASAP projects.
Website Design:
How much does a new website cost?
A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; I design and develop custom websites specifically for your needs. I'll ask many questions, assess your needs, and give you a quote based on that assessment. Most of my sites run in the $3000 – $7000 range, but depending on what you want, it can be more or less. See our Website Design Packages And Pricing for more information.
Do you do copywriting?
I can help you with naming, taglines, mission statements, or other short messaging for your brand. But when it comes to lengthy copy for presentations, brochures, or websites, that’s not a service I provide. For that, you can work with our copywriter, who charges a separate fee.
How long will it take to get a new website?
Each client sets a eight to twelve weeks turnaround.
Will I be able to update the site myself when it’s finished?
Yes! I love it when our clients take control of their websites and learn to manage it on their own. We’ll provide you with recorded zoom video tutorials to help you learn your way around.
Will you maintain my site for me?
I can! I provide ongoing support for many of our clients.
Will my website be mobile-friendly?
Absolutely! Having a mobile-friendly website is more important than ever! I work hard to ensure your website looks great on various devices.
Who writes the content for the site?
Usually, that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, I can help clean up or write original content for you at an additional cost with the help of a copywriter.
What if I need help on my site down the road?
We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched.
How much are your graphic design services per hour?
I charge both flat rates and hourly on the project depending on the scope of the project. At the beginning of the project, I will meet with you to talk about your budget and how I can help.
